GCU Forum - Not a big deal

Betsy_145102 Gold Member artist Posts: 1359	Not a big deal Apr 16^th, 2020, 1:27pm Hi Support, This isn't a big deal, but I have noticed that my profile pic is not displaying when I post in the forum under my Dragonfire Graphics shop. I even looked at older posts and it is gone. Thank you! Betsy
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Teri_179461 Gold Member artist Posts: 585	Re: Not a big deal Reply #1 - Apr 16^th, 2020, 1:52pm Hi Support, I have been having the same problem - my profile icon show up in my shop and on the back of my cards, but not in the Forum. When you check Betsy's can you take a look at mine too? Thanks, Teri Nelson Kuster Che Bella Nota Designs by Teri Nelson Kuster
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Doreen_137017 Gold Member artist Posts: 5328	Re: Not a big deal Reply #2 - Apr 21^st, 2020, 7:59am Same here. Mine is gone as well.
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Doreen_139193 Junior Member Posts: 56	Re: Not a big deal Reply #3 - Apr 21^st, 2020, 8:04am Test post with my 2nd store login to see if the result is the same or different.
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Pamela_135500 Gold Member artist Posts: 2021	Re: Not a big deal Reply #4 - Apr 21^st, 2020, 2:43pm I just posted on another thread and mine was there. I am going to post here to be sure as maybe it will help narrow it down for GCU. I wonder what the common denominator is between all of you? Pamela *And I see mine is appearing.
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Stacia_208183 Gold Member Posts: 822	Re: Not a big deal Reply #5 - Apr 21^st, 2020, 2:49pm I will do the same test at Pamela. (Good idea, Pamela!) *And mine is showing, at least to me
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Betsy_179799 Full Member artist Posts: 169	Re: Not a big deal Reply #6 - Apr 22^nd, 2020, 3:39am Great idea, Doreen, to test post from a second shop. We'll see.
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Doreen_137017 Gold Member artist Posts: 5328	Re: Not a big deal Reply #7 - Apr 22^nd, 2020, 7:24am Isn't that interesting? From my 2nd store, logo still not showing, but ... For Betsy, her 2nd store shows her logo. That just complicates things ... LOL!
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Christie_142820 GCU Newbies artist Posts: 6	Re: Not a big deal Reply #8 - Apr 22^nd, 2020, 11:18am Now you made me curious if my second shop would show ... Christie Black
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Christie_142820 GCU Newbies artist Posts: 6	Re: Not a big deal Reply #9 - Apr 22^nd, 2020, 11:19am Quote from Christie_142820 on Apr 22^nd, 2020, 11:18am: Now you made me curious if my second shop would show ... Christie Black Nevermind
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Shaun_131054 GCU Administrator artist Posts: 2596	Re: Not a big deal Reply #10 - Apr 28^th, 2020, 10:35am Hi Everyone, We've looked into the issue here and unfortunately there wasn't a quick fix to the problem, and we will need to have our developers take a look. We'll follow up here once that has been looked into but at this time I don't have an ETA.
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Doreen_137017 Gold Member artist Posts: 5328	Re: Not a big deal A FIX Reply #11 - Jun 8^th, 2020, 9:23am Yeah, easy-peasy fix ... I went to my admin. Deleted my artist's profile pix (my logo) and re-uploaded it. My logo is back on the forum posts. So if yours is not showing, just do that easy fix and Shaun you may take it off the list of issues.
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Shaun_131054

GCU Administrator
artist

Posts: 2596

Re: Not a big deal A FIX
Reply #12 - Jun 8^th, 2020, 9:45am

Quote from Doreen_137017 on Jun 8^th, 2020, 9:23am:

Yeah, easy-peasy fix ...

I went to my admin. Deleted my artist's profile pix (my logo) and re-uploaded it.

My logo is back on the forum posts. So if yours is not showing, just to that easy fix and Shaun you may take it off the list of issues.

Nice work Doreen

! We'll be sure to pass this along if anyone else inquires about this issue.

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Betsy_145102

Gold Member
artist

Posts: 1359

Re: Not a big deal
Reply #13 - Jun 8^th, 2020, 11:24am

Hi Shaun,
My logo is fine now, has been for awhile after we had that issue. But I just noticed that the link to my shop at the bottom of forum posts is all kablooey! This is for my Dragonfire Graphics shop. I am going to go in to my other shop and post from it to see if it has the same look.
Thanks,
Betsy
PS, actually there is a post from my Birthday Cards Cafe' shop in this thread and the shop address is normal.

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Dragonfire Graphics:
http://www.greetingcarduniverse.com/dragonfiregraphics

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