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PNG files (Read 110 times)
Karen_137659
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PNG files
Jan 24th, 2020, 10:49am
 
Anyone else having issues loading a PNG file? JPG's load just fine. What am I forgetting to do?
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Ramelle_149580
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Re: PNG files
Reply #1 - Jan 24th, 2020, 10:58am
 
Is it an older file you've submitted before and now it won't work? Are you keeping the file to exactly 2100 x1500 proportions? It seems that older PNG files had no size restrictions, yet more recent card submissions must stick to a fixed size. I wonder if that could be the problem. Good luck!
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Karen_137659
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Re: PNG files
Reply #2 - Jan 24th, 2020, 11:06am
 
Thanks for the suggestions, I had trouble loading a JPG at 300 dpi, so I scanned it at 600 and it loaded with that. When I went to load it as PNG, it didn't like it, so I lowered the dpi back 300 and that worked and now I can't seem to get to load an image in the photo area. Ugh technology.
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Karen_137659
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Re: PNG files
Reply #3 - Jan 24th, 2020, 11:24am
 
Got it thanks again for your suggestions, it triggered something that I forgot to do Smiley
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Ramelle_149580
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Re: PNG files
Reply #4 - Jan 24th, 2020, 12:07pm
 
So glad you got the problem solved! Wink
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