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No payment ! (Read 185 times)
Celine_206929
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Posts: 5
No payment !
Jan 13th, 2020, 1:35pm
 
My account notice that I was payed but nothing on my paypal account !  Huh
I sent 2 msgs to GCU but never get any reply, I think about to close my shop if nothing happen shortly...
 
Thanks for your help
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Betsy_145102
Gold Member
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Posts: 1149
Re: No payment !
Reply #1 - Jan 13th, 2020, 2:31pm
 
Hi Celine,
 No need to worry, you will receive your payment.
 In the forum Mindy posts a payday thread at the end of every quarter. Below is the link to that thread.  
http://www.greetingcarduniverse.com/forum/yabb2/YaBB.pl?num=1577405223/3#3
Note the first part of the post;
The 4th quarter payments are being processed reflecting commissions earned from 10/01/19 - 12/31/19.  Part of this process is reconciling those stores who have met the quarterly threshold.  The checks are scheduled to be in the mail or PayPal payments made by Friday, 1/31/20
 I hope this sets your mind at ease.
Happy New Year! Smiley Smiley
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KC_141411
GCU Administrator
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Posts: 614
Re: No payment !
Reply #2 - Jan 13th, 2020, 4:33pm
 
Sorry again for my response taking longer than expected. We are closed Saturday and Sundays so my Mondays are normally quite busy with shoppers. Wink
 
Something I wanted to note as to not delay your payment. I see you are an international artist, so if we do not have a signed w-8 form from you yet, we will need one.
 
You can find more information here:
 
https://gcucommunity.com/2016/05/27/nuts-and-bolts-international-artists-new-w-8
ben-form/
 
Let me know if you have any other questions or concerns. We are happy to help.
 
Kindest regards,
 
KC
Customer Support
support@gcuniverse.com
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Celine_206929
GCU Newbies
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Posts: 5
Re: No payment !
Reply #3 - Jan 15th, 2020, 12:32pm
 
thank you for the reply, I already signed the w-8 form do I need to do it again ?
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KC_141411
GCU Administrator
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Posts: 614
Re: No payment !
Reply #4 - Jan 15th, 2020, 12:34pm
 
If you have already signed the W-8 than you are all set!  
 
Kindest regards,
 
KC
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Mindy
GCU Administrator
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Re: No payment !
Reply #5 - Feb 3rd, 2020, 2:27pm
 

As an update: Paypal payments were sent on 1/28/20.
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