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Can't Share Card on Facebook (Read 1069 times)
Alda_133805
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Can't Share Card on Facebook
Dec 11th, 2019, 5:58am
 
My card PID #1592824 was approved yesterday and when I click on it in my store I am taken to the category page, but not my card. I want to share it on FB, but cannot access it. Can you help?
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Betsy_145102
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Re: Can't Share Card on Facebook
Reply #1 - Dec 11th, 2019, 6:33am
 
Hi Alda, It can take up to 48 hours for your card to come up on it's own page. Smiley I just looked and was able to see it on it's own page.
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Alda_133805
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Re: Can't Share Card on Facebook
Reply #2 - Dec 11th, 2019, 6:57am
 
Hi Betsy, I can see it on my page, but when I click on it to try to share it to FB, it takes me to the category page and not my card. Yet, another card approved and created the same day does. I guess I will wait the 48 hours. Thanks!
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Doreen_137017
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Re: Can't Share Card on Facebook
Reply #3 - Dec 11th, 2019, 7:06am
 
That's exactly what happens when it's not viewable in the public marketplace yet. So don't worry, just give it some time as Betsy suggested. Smiley
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Alda_133805
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Re: Can't Share Card on Facebook
Reply #4 - Dec 11th, 2019, 7:16am
 
Thanks, Doreen! Smiley
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