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Gallery order numbers don't show (Read 766 times)
Bruce_244612
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Gallery order numbers don't show
Oct 22nd, 2018, 12:15pm
 
Hi Shaun,
 
When I went to rearrange my gallery the card numbers are missing, the numbers that tell what order the card  is. I've tried reloads, etc, but no show...
 
Thanks for checking,
 
Bruce Bolinger
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Monica_138175
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Re: Gallery order numbers don't show
Reply #1 - Nov 4th, 2018, 8:12pm
 
I have the same problem. Windows10, both Chrome and Edge.  
The little boxes with the sequence numbers almost totally disappear on bottom of the table cell, so that you can't read them (even worse with horizontal cards, though I would expect that there's more room below).  
I manage to see a little more when I zoom out to 75% in the browser. Then I can at least place the cursor in the box and see the tip of it blink, and once I start typing, the whole number becomes visible.  
Yes, Keywords could be an alternative, but that didn't always bring up what I wanted. I would appreciate the correction of the positioning, after the option of subgalleries has gone already.  
 
 
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Bruce_244612
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Re: Gallery order numbers don't show
Reply #2 - Nov 5th, 2018, 6:08am
 
It's been since October 22 and I still can't find the sequence numbers. I doubt that Monica and I are the only ones with the problem. There's no substitute when it comes to rearranging. Shaun, any luck??
 
Thanks,
 
Bruce
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Doreen_137017
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Re: Gallery order numbers don't show
Reply #3 - Nov 5th, 2018, 8:03am
 
I use Firefox and the same issue shows up, so I too am numberless ...  Grin
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Doreen_137017
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Re: Gallery order numbers don't show
Reply #4 - Nov 5th, 2018, 8:29am
 
I just remembered something that may or may not be of further diagnostic use, but since it's 'view' related, it may be connected to the:
 
Portrait/vertical images in Tile View have not been showing the sold data for a long time either. Perhaps that's helpful to know if there is a 'thumbnail view' code somewhere which affects them all.
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Monica_138175
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Re: Gallery order numbers don't show
Reply #5 - Nov 5th, 2018, 8:58am
 
Quote from Doreen_137017 on Nov 5th, 2018, 8:29am:
I just remembered something that may or may not be of further diagnostic use, but since it's 'view' related, it may be connected to the:

Portrait/vertical images in Tile View have not been showing the sold data for a long time either. Perhaps that's helpful to know if there is a 'thumbnail view' code somewhere which affects them all.

 
Sounds like a good idea to check that out, Doreen!  
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Mindy
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Re: Gallery order numbers don't show
Reply #6 - Nov 7th, 2018, 5:10pm
 
Thank you for the notice and your patience on this matter.  We will look into it and identify what the resolution or workaround is.  Stay tuned.
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Shaun_131054
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Re: Gallery order numbers don't show
Reply #7 - Nov 12th, 2018, 12:27pm
 
Hi Everyone, we have a fix in place for the missing number box and it should go live in the next day or so.  I'll follow up shortly when it's live.  So sorry for the delay in getting this resolved!  
 
Shaun
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Doreen_137017
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Re: Gallery order numbers don't show
Reply #8 - Nov 12th, 2018, 12:42pm
 
Wonderful, Mindy, thank you!
 
Quote from Shaun_131054 on Nov 12th, 2018, 12:27pm:
Hi Everyone, we have a fix in place for the missing number box and it should go live in the next day or so.  I'll follow up shortly when it's live.  So sorry for the delay in getting this resolved!  

Shaun

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Stacia_208183
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Re: Gallery order numbers don't show
Reply #9 - Nov 12th, 2018, 12:56pm
 
Quote from Doreen_137017 on Nov 5th, 2018, 8:29am:
I just remembered something that may or may not be of further diagnostic use, but since it's 'view' related, it may be connected to the:

Portrait/vertical images in Tile View have not been showing the sold data for a long time either. Perhaps that's helpful to know if there is a 'thumbnail view' code somewhere which affects them all.

 
I had experienced the sold data not showing in Tile View, too. It's very useful data, of course, when considering which cards to promote or which might need more variants. I'm looking forward to the fix!
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Shaun_131054
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Re: Gallery order numbers don't show
Reply #10 - Nov 12th, 2018, 1:55pm
 
The fix is now live so the number box should show for everyone now.  Please let us know if it doesn't.
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Doreen_137017
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Re: Gallery order numbers don't show
Reply #11 - Nov 12th, 2018, 2:09pm
 
In ARRANGING GALLERY area, the position numbers are indeed visible again, thank you!
 
The SOLD data for Portrait Format cards in Tile View is still NOT visible, so one did not fix the other. Those nasty little bugs don't like to make things easy.  Grin
 
Be sure to thank the tech team for us!  
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Shaun_131054
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Re: Gallery order numbers don't show
Reply #12 - Nov 12th, 2018, 2:23pm
 
Quote from Doreen_137017 on Nov 12th, 2018, 2:09pm:
In ARRANGING GALLERY area, the position numbers are indeed visible again, thank you!

The SOLD data for Portrait Format cards in Tile View is still NOT visible, so one did not fix the other. Those nasty little bugs don't like to make things easy.  Grin

Be sure to thank the tech team for us!  

 
Thanks for the heads up.  The issue with the tile view involves a different set of code but it's likely the same bug.  I will pass this along to the tech team.
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Doreen_137017
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Re: Gallery order numbers don't show
Reply #13 - Nov 12th, 2018, 3:53pm
 
That would be wonderful, Shaun, thank you!
 
Quote from Shaun_131054 on Nov 12th, 2018, 2:23pm:
Quote from Doreen_137017 on Nov 12th, 2018, 2:09pm:
In ARRANGING GALLERY area, the position numbers are indeed visible again, thank you!

The SOLD data for Portrait Format cards in Tile View is still NOT visible, so one did not fix the other. Those nasty little bugs don't like to make things easy.  Grin

Be sure to thank the tech team for us!  


Thanks for the heads up.  The issue with the tile view involves a different set of code but it's likely the same bug.  I will pass this along to the tech team.  

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Bruce_244612
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Re: Gallery order numbers don't show
Reply #14 - Nov 13th, 2018, 7:28am
 
Hi Shaun,
 
The gallery sequence numbers are once more working and my world is in order once more. Thanks so much and I hope you weren't up too late on that one.
 
Bruce
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