GCU Forum - Please Respond

Natalie_152060

Gold Member
artist

Posts: 796

Please Respond
Mar 2^nd, 2015, 11:50pm

Sorry to be a trouble, but I'm still waiting for confirmation as to whether my 'Sell This Card', seller commission link is now definitely working?

I've had sales using that link that didn't include the commission and I'd quite like to do some small paid ads for my cards on FB, but am reluctant to do that until I have confirmation that the link is definitely working.

Many thanks

Natalie

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Natalie Kinnear Cards:
http://www.greetingcarduniverse.com/nataliekinnearcards

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Ellie_132541 GCU Newbies artist Posts: 20	Re: Please Respond Reply #1 - Mar 3^rd, 2015, 4:31am Good luck trying to get an answer!! I've been trying to get one question answered for weeks. Have called, left messages, sent emails, and posted in the forums. Nada. Sigh. I've afraid we have been abandoned!
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Card_Review_Team

Junior Member
artist

Posts: 81

Re: Please Respond
Reply #2 - Mar 3^rd, 2015, 6:26am

Hi Natalie,
We shall bump this along to be sure admin sees your message.

Ellie,
We were unable to locate any emails to the review team. Please contact us at cardreview@greetingcarduniverse.com with your question and we will be happy to assist. If it is not a card review related matter we shall forward your question to someone in admin who will be able to assist.
If you can provide a link to your post on the forum we can also bring that to the attention of admin for you.

Thank you.
Reviewer 758

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Natalie_152060 Gold Member artist Posts: 796	Re: Please Respond Reply #3 - Mar 3^rd, 2015, 9:03am Awesome, thank you
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Shaun_131054

GCU Administrator
artist

Posts: 2596

Re: Please Respond
Reply #4 - Mar 3^rd, 2015, 10:59am

Quote from Natalie_152060 on Mar 2^nd, 2015, 11:50pm:

Sorry to be a trouble, but I'm still waiting for confirmation as to whether my 'Sell This Card', seller commission link is now definitely working?

I've had sales using that link that didn't include the commission and I'd quite like to do some small paid ads for my cards on FB, but am reluctant to do that until I have confirmation that the link is definitely working.

Many thanks

Natalie

Hi Natalie, there doesn't appear to be a quick fix for this so I've added it to the queue for our programers to look into. We haven't had trouble with the link for others (as we see sales come through daily from these links), I'm not quite sure what the issue is here but we'll get it resolved. My apologies for the delays here.

Shaun

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Shaun_131054

GCU Administrator
artist

Posts: 2596

Re: Please Respond
Reply #5 - Mar 3^rd, 2015, 11:16am

Quote from Ellie_132541 on Mar 3^rd, 2015, 4:31am:

Good luck trying to get an answer!! I've been trying to get one question answered for weeks. Have called, left messages, sent emails, and posted in the forums. Nada. Sigh. I've afraid we have been abandoned!

undecided

Hi Ellie,
I see one email from you on the 17th regarding your payment and I thought our accounting folks had taken care of this but I'll follow up with them. Sorry for the delay.

Shaun

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Natalie_152060 Gold Member artist Posts: 796	Re: Please Respond Reply #6 - Mar 3^rd, 2015, 11:21am Thanks Shaun Could you let me know please when it is resolved, that'd be great
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Shaun_131054

GCU Administrator
artist

Posts: 2596

Re: Please Respond
Reply #7 - Mar 3^rd, 2015, 11:41am

Hi Ellie,

Your payment was sent on February 19th, to the email address that you provided. Please let me know if you did not get this payment.

Shaun

Quote from Shaun_131054 on Mar 3^rd, 2015, 11:16am:

Quote from Ellie_132541 on Mar 3^rd, 2015, 4:31am:

Good luck trying to get an answer!! I've been trying to get one question answered for weeks. Have called, left messages, sent emails, and posted in the forums. Nada. Sigh. I've afraid we have been abandoned!

undecided

Hi Ellie,
I see one email from you on the 17th regarding your payment and I thought our accounting folks had taken care of this but I'll follow up with them. Sorry for the delay.

Shaun

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Ellie_132541 GCU Newbies artist Posts: 20	Re: Please Respond Reply #8 - Mar 3^rd, 2015, 3:39pm Shaun! Thank you so much for resolving my problem and I Sincerely apologize for being frustrated!! Am hoping to be more active on the site and just couldn't understand why I wasn't getting anywhere!! I Totally appreciate you getting it fixed for me!!
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