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New Card Review Dates for your Reference (Read 13393 times)
Mindy
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New Card Review Dates for your Reference
Jun 7th, 2013, 3:46pm
 
In an effort to better set your expectations on the card review process we have added the following new features.
 
1. Card Submit date for each card in your Manage Cards
2. Reviewing Cards Submitted On date on Admin Settings page (look to right sidebar)
 
Reviewing Cards  
Submitted on:
04/15/13  
 
With these two pieces of data artists should have a better expectation as to how long their card has been waiting and approximately how long until it is their card's turn in front of the review team.  
 
I have some trepidation about #2 above.  However I feel that the more information you have, the better informed you are and hopefully the more understanding and patient you will be.  
 
Please don't assume that if your card was submitted on the same date listed on Reviewing Cards Submitted that it will be reviewed that same day.  Just know that you are close.  This will provide you with an APPROXIMATION.  The number of cards that get submitted and reviewed each day is HIGHLY variable.
 
Honestly, if this causes more grief, sleepless nights, card counting and complaining I will not hesitate to remove it.   cry    
 
Ok, there you have it.  Let me know what you think.       I'll be checking back in here on Monday.
 
** update 10/24/2013 ** Once in a while an old card gets into the mix, an errant card, and causes the date displayed to be seemingly off.  Please don't be alarmed this usually corrects itself within a few hours.  
As previously reported here:
 http://www.greetingcarduniverse.com/forum/yabb2/YaBB.pl?num=1380249358/0#0
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« Last Edit: Oct 24th, 2013, 3:12pm by Mindy »  
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Sherry_205423
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Re: New Card Review Dates for your Reference
Reply #1 - Jun 7th, 2013, 3:57pm
 
Thank you, Mindy. That definitely will give us an idea of when we can possibly expect our cards to be reviewed. Like my hubby says, "knowing you have to wait six or seven weeks is much better than not knowing anything." It's the unknown that drives you crazy. Smiley
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Cathy_151407
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Re: New Card Review Dates for your Reference
Reply #2 - Jun 7th, 2013, 3:58pm
 
Awesome! Thank You, Mindy!
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Rosalie_136698
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Re: New Card Review Dates for your Reference
Reply #3 - Jun 7th, 2013, 4:04pm
 
Great idea Mindy, sounds like a win, win.
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Tracie_152843
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Re: New Card Review Dates for your Reference
Reply #4 - Jun 7th, 2013, 4:16pm
 
Yay! This feature (esp. #1) I am excited about. I always have to go back through my emails of when a card is approved to find out how long I've had it on the market, now I can just look in my back office to see when I submitted (assuming that info will stay after a card is approved  Cheesy )
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Sandra_133229
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Re: New Card Review Dates for your Reference
Reply #5 - Jun 7th, 2013, 4:18pm
 
You always find a way to help out the artists, and create a great environment and experience for all.  
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Tammy_131374
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Re: New Card Review Dates for your Reference
Reply #6 - Jun 7th, 2013, 4:22pm
 
I think it is a great idea.     Just a thought... you might use the words: "Submitted on or about: 4/15/2013 or Submitted approximately: 4/15/2013"  
That would give reviewers some wiggle room, and help artists who join or haven't seen this post understand it is only an estimated time  Wink  
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Doreen_137017
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Re: New Card Review Dates for your Reference
Reply #7 - Jun 7th, 2013, 4:25pm
 
Love it!  
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Robin_134252
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Re: New Card Review Dates for your Reference
Reply #8 - Jun 7th, 2013, 4:38pm
 
Great additions  
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Ramelle_149580
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Re: New Card Review Dates for your Reference
Reply #9 - Jun 7th, 2013, 4:44pm
 
Thanks, Mindy. Since the beginning of the year, I have been putting the submission date at the bottom of every Note to Reviewer whenever I make a new card and submit it. This has helped me set realistic expectations concerning the review process. (Of course, it also make me grumble a bit when I see that a card has been in the queue for 7 weeks . . .) Still, I think this new feature will be very valuable, especially for those new to GCU.
Thanks for doing all you can to keep us temperamental artists happy.  
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Laura_142481
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Re: New Card Review Dates for your Reference
Reply #10 - Jun 7th, 2013, 4:51pm
 
Hi Mindy!
 
Great idea!  
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Charlyn_193697
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Re: New Card Review Dates for your Reference
Reply #11 - Jun 7th, 2013, 5:02pm
 
That definitely helps, love it!  
 
Any news on my resubmitted cards, I have several in one series that were resubmitted on May 4th and still have not by reviewed or an email back if they are correct, any information on them would be great Smiley
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Christi_179654
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Re: New Card Review Dates for your Reference
Reply #12 - Jun 7th, 2013, 5:30pm
 
I've been tracking this and other information on my submitted cards for quite a while now, in a separate file.  This will definitely make tracking card time frames easier - thanks, Mindy!
 
Now if we all remember (and try to let newer folks know) that the second one is approximate, it could work out really well.
 
-Christi
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Marie_134287
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Re: New Card Review Dates for your Reference
Reply #13 - Jun 7th, 2013, 5:31pm
 
This is good news and I think it will be very helpful. Thanks so much for your effort.
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Janet_134086
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Re: New Card Review Dates for your Reference
Reply #14 - Jun 7th, 2013, 5:37pm
 
Very nice feature, great job Mindy & Team!
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Re: New Card Review Dates for your Reference
Reply #15 - Jun 7th, 2013, 5:53pm
 
Hi, Mindy!
 
That's a very cool feature -- and I see that the submit dates were added to the older cards, too!
 
Thanks!
 
Penny Smiley
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cheryl_133782
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Re: New Card Review Dates for your Reference
Reply #16 - Jun 7th, 2013, 6:59pm
 
Great idea, now I know mine are getting close without wondering. Although I do regularly submit and just wait patiently and just keep creating.  
 
Cheryl
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Re: New Card Review Dates for your Reference
Reply #17 - Jun 7th, 2013, 7:02pm
 
Quote from Penny_134243 on Jun 7th, 2013, 5:53pm:
Hi, Mindy!

That's a very cool feature -- and I see that the submit dates were added to the older cards, too!

Thanks!

Penny Smiley

 
That is so fun, and now I see that I have been here a long time Shocked
 
Thanks Mindy and GCU! I love this new addition.
Pamela Smiley
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Audrey_231942
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Re: New Card Review Dates for your Reference
Reply #18 - Jun 7th, 2013, 7:19pm
 
It's a great addition, and I'd been wondering when my submit date was, I try to keep a log and forgot on the second bunch I submitted, This is very thoughtful!  
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Steppeland_231500
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Re: New Card Review Dates for your Reference
Reply #19 - Jun 7th, 2013, 10:10pm
 
Great move, Mindy and team   ! This definitely works for me! I always say: However bad the news, to know is always better than to be insecure...
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Cathie_131660
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Re: New Card Review Dates for your Reference
Reply #20 - Jun 8th, 2013, 8:10am
 
Great feature, thank you.
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Re: New Card Review Dates for your Reference
Reply #21 - Jun 8th, 2013, 9:27am
 
This is great! Very helpful! Thank you!
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May_231338
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Re: New Card Review Dates for your Reference
Reply #22 - Jun 9th, 2013, 8:16am
 
Thank you Minday,
 
This is a good idea, with that we can have some idea about our card submission status. Tongue
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Mindy
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Re: New Card Review Dates for your Reference
Reply #23 - Jun 10th, 2013, 11:30am
 
Quote from Charlyn_193697 on Jun 7th, 2013, 5:02pm:
That definitely helps, love it!

Any news on my resubmitted cards, I have several in one series that were resubmitted on May 4th and still have not by reviewed or an email back if they are correct, any information on them would be great Smiley

 
Will nudge the team on this collection, thank you for your patience.
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Mindy
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Re: New Card Review Dates for your Reference
Reply #24 - Jun 10th, 2013, 11:44am
 
Thank you all!  Glad this has been well received  
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Re: New Card Review Dates for your Reference
Reply #25 - Jun 10th, 2013, 5:37pm
 
Cheesy  Add to to your list of happy people!
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Re: New Card Review Dates for your Reference
Reply #26 - Jun 11th, 2013, 8:30pm
 
Can we please have an updated number for what cards reviewers are up to?  
 
And ...  how often will we be updated? Just wondering.  Smiley
 
Thanks
 
Cheryl   Cheesy
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Re: New Card Review Dates for your Reference
Reply #27 - Jun 11th, 2013, 11:02pm
 
Thanks Mindy,no wonder I was so depressed, my cards (still waiting on hold) were submitted in Feb. Yuk! I think this is a good move and will see what happens. I submitted a bunch of new ones today and they appear with date submitted. I'm feeling much better. you are appreciated.
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Charlyn_193697
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Re: New Card Review Dates for your Reference
Reply #28 - Jun 11th, 2013, 11:20pm
 
Quote from Mindy on Jun 10th, 2013, 11:30am:
Quote from Charlyn_193697 on Jun 7th, 2013, 5:02pm:
That definitely helps, love it!

Any news on my resubmitted cards, I have several in one series that were resubmitted on May 4th and still have not by reviewed or an email back if they are correct, any information on them would be great Smiley


Will nudge the team on this collection, thank you for your patience.

 
Thank you so much Mindy, I am so sorry I just can't get the borders right so please tell the reviewer I have removed the borders and resubmitted them for review. I sent emails in reply just wanted to make sure they knew I removed the borders.  
Thank you again for all your help Smiley
 
Charlyn
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Valerie_148812
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Re: New Card Review Dates for your Reference
Reply #29 - Jun 12th, 2013, 7:30am
 
Love the new additions! Keep up the good work!
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Re: New Card Review Dates for your Reference
Reply #30 - Jun 12th, 2013, 9:07am
 
 Very helpful.  Thank you!!! Jeannette
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Mindy
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Re: New Card Review Dates for your Reference
Reply #31 - Jun 12th, 2013, 3:54pm
 
Quote from Marie_134287 on Jun 11th, 2013, 11:02pm:
Thanks Mindy,no wonder I was so depressed, my cards (still waiting on hold) were submitted in Feb. Yuk! I think this is a good move and will see what happens. I submitted a bunch of new ones today and they appear with date submitted. I'm feeling much better. you are appreciated.

 
February?!  They're on cards submitted in mid April.  Please share the pid#s in question.  I see some on hold from April submission and will make sure those get scooted along.
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Mindy
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Re: New Card Review Dates for your Reference
Reply #32 - Jun 12th, 2013, 4:03pm
 
Quote from cheryl_133782 on Jun 11th, 2013, 8:30pm:
Can we please have an updated number for what cards reviewers are up to?  

And ...  how often will we be updated? Just wondering.  Smiley

Thanks

Cheryl   Cheesy

 
Hi, what do you mean "updated number"?  Looking at the new field, Reviewing Cards Submitted on, it says:
4/19/13
 
That is the number we are providing to know where your cards stand relatively.  This date is updated each time you refresh the page.  If the date doesn't change it means they're still working on cards submitted on that date.
 
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cheryl_133782
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Re: New Card Review Dates for your Reference
Reply #33 - Jun 12th, 2013, 5:53pm
 
Oh yeh! Silly me!  embarrassed I forgot that, that information was there and was thinking it was on this thread.  Roll Eyes
 
Sorry for the confusion. I'll go back to my corner now.  Grin
 
Cheryl
 
P S I do have a few pending from 4/4/13, can someone look into that, no rush.  
Here are the pids 1068967 10689771068991 1068997
 
 
Quote from Mindy on Jun 12th, 2013, 4:03pm:
Quote from cheryl_133782 on Jun 11th, 2013, 8:30pm:
Can we please have an updated number for what cards reviewers are up to?  

And ...  how often will we be updated? Just wondering.  Smiley

Thanks

Cheryl   Cheesy


Hi, what do you mean "updated number"?  Looking at the new field, Reviewing Cards Submitted on, it says:
4/19/13

That is the number we are providing to know where your cards stand relatively.  This date is updated each time you refresh the page.  If the date doesn't change it means they're still working on cards submitted on that date.


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Mindy
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Re: New Card Review Dates for your Reference
Reply #34 - Jun 13th, 2013, 3:53pm
 
Quote from cheryl_133782 on Jun 12th, 2013, 5:53pm:
Oh yeh! Silly me!  embarrassed I forgot that, that information was there and was thinking it was on this thread.  Roll Eyes

Sorry for the confusion. I'll go back to my corner now.  Grin

Cheryl

P S I do have a few pending from 4/4/13, can someone look into that, no rush.  
Here are the pids 1068967 10689771068991 1068997


Quote from Mindy on Jun 12th, 2013, 4:03pm:
Quote from cheryl_133782 on Jun 11th, 2013, 8:30pm:
Can we please have an updated number for what cards reviewers are up to?  

And ...  how often will we be updated? Just wondering.  Smiley

Thanks

Cheryl   Cheesy


Hi, what do you mean "updated number"?  Looking at the new field, Reviewing Cards Submitted on, it says:
4/19/13

That is the number we are providing to know where your cards stand relatively.  This date is updated each time you refresh the page.  If the date doesn't change it means they're still working on cards submitted on that date.



 
No worries.  I'll nudge the team on your outstanding cards, looks like they're being held for a second set of eyes.
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cheryl_133782
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Re: New Card Review Dates for your Reference
Reply #35 - Jun 13th, 2013, 7:45pm
 
Thanks Mindy!
 
They are all fixed now and re-subbed.  
 
Cheryl
 
Quote from Mindy on Jun 13th, 2013, 3:53pm:
Quote from cheryl_133782 on Jun 12th, 2013, 5:53pm:
Oh yeh! Silly me!  embarrassed I forgot that, that information was there and was thinking it was on this thread.  Roll Eyes

Sorry for the confusion. I'll go back to my corner now.  Grin

Cheryl

P S I do have a few pending from 4/4/13, can someone look into that, no rush.  
Here are the pids 1068967 10689771068991 1068997


Quote from Mindy on Jun 12th, 2013, 4:03pm:
Quote from cheryl_133782 on Jun 11th, 2013, 8:30pm:
Can we please have an updated number for what cards reviewers are up to?  

And ...  how often will we be updated? Just wondering.  Smiley

Thanks

Cheryl   Cheesy


Hi, what do you mean "updated number"?  Looking at the new field, Reviewing Cards Submitted on, it says:
4/19/13

That is the number we are providing to know where your cards stand relatively.  This date is updated each time you refresh the page.  If the date doesn't change it means they're still working on cards submitted on that date.




No worries.  I'll nudge the team on your outstanding cards, looks like they're being held for a second set of eyes.

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Re: New Card Review Dates for your Reference
Reply #36 - Jun 17th, 2013, 12:16pm
 
I was asked to purchase 2 of my cards for my Mom...she had me design one for her great-granddaughter and that I uploaded as private (1109910) and one is a birthday card that is still pending (submitted 5/9, I think).  I sent a contact message, but feel maybe this is a better platform to get an answer.
Can I get the birthday card (1087496) approved on fast track and then how do I go about purchasing the cards for her (I want her to get them for the artists price because she is my Mom, after all)
Thanks for any direction you can supply!
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Re: New Card Review Dates for your Reference
Reply #37 - Jun 17th, 2013, 12:59pm
 
Quote from Judy_194820 on Jun 17th, 2013, 12:16pm:
I was asked to purchase 2 of my cards for my Mom...she had me design one for her great-granddaughter and that I uploaded as private (1109910) and one is a birthday card that is still pending (submitted 5/9, I think).  I sent a contact message, but feel maybe this is a better platform to get an answer.
Can I get the birthday card (1087496) approved on fast track and then how do I go about purchasing the cards for her (I want her to get them for the artists price because she is my Mom, after all)
Thanks for any direction you can supply!

 
You can upload the 2nd card again, only this time leave the keywords, category & such blank.  Put it in your Private gallery, waive review and then order it for you mom.  The other can stay (assuming it's a card suitable for public market) in the review line and will end up in your store when it gets reviewed.
 
Just offering an immediate solution Smiley
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Re: New Card Review Dates for your Reference
Reply #38 - Jun 17th, 2013, 1:27pm
 
Hi Judy,
 
We have processed your card for you.
In the future, if you forget to Fast Track a card, you can send an email to the review team with the card number, your artist name and ID, and the reason to cardreview@greetingcarduniverse.com. We do check the forum but in the case of a more urgent need it is more timely to send us a note directly.
Thanks.
Reviewer 758
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Re: New Card Review Dates for your Reference
Reply #39 - Jun 26th, 2013, 12:16am
 
OMG - my page says Currently reviewing cards submitted on 08/06/12  Shocked Are they really that far behind????  Tongue  Grin
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Re: New Card Review Dates for your Reference
Reply #40 - Jun 26th, 2013, 12:53am
 
Quote from Steve_233730 on Jun 26th, 2013, 12:16am:
OMG - my page says Currently reviewing cards submitted on 08/06/12  Shocked Are they really that far behind????  Tongue  Grin

 
Not far off Steve  Grin
 
It's about 2 months now ...
 
I've been asking the same questions on another thread mate, you're not alone  
 
http://www.greetingcarduniverse.com/forum/yabb2/YaBB.pl?num=1369210190
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Re: New Card Review Dates for your Reference
Reply #41 - Jun 26th, 2013, 1:24am
 
Back in mid May I signed up and submitted 14 card images. Two were reviewed and processed immediately and I am still waiting for the other 12!  The wait is truly insane. When I phoned the GCU they told me that they were at least 6 weeks out; and they did not tell me that with courtesy. Does not make a newby like myself feel welcome. Oh well...
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Re: New Card Review Dates for your Reference
Reply #42 - Jul 2nd, 2013, 4:41am
 
I see on the home page that you are reviewing card submitted 10/19/11???????
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Re: New Card Review Dates for your Reference
Reply #43 - Jul 2nd, 2013, 4:57am
 
Read back through this thread and you will find the explanation to your question.    
 
Cheryl
 
 
 
Quote from Diane_226461 on Jul 2nd, 2013, 4:41am:
I see on the home page that you are reviewing card submitted 10/19/11???????

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Re: New Card Review Dates for your Reference
Reply #44 - Jul 2nd, 2013, 5:46am
 
Quote from Diane_226461 on Jul 2nd, 2013, 4:41am:
I see on the home page that you are reviewing card submitted 10/19/11???????

 
Diane, those very strange reviewing dates come up once in a while, when one or more of the reviewers are working on some of the old cards that have been culled out or sent back to the artist for editing according to the new quality rules. When these edited cards are sent back for approval, the counter gets 'confused' .  
 
Yesterday, when I looked last, the reviewing date was May 10 2013 - so that will be closer to the real reviewing time Wink  
 
 
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