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New artist profile pic not showing... (Read 1467 times)
Laura_142481
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New artist profile pic not showing...
Nov 9th, 2010, 12:50am
 
I uploaded a new profile pic tonight, hit 'Save' and lo and behold, the old pic is still on my store. Does it take awhile for it to change or is there an upload glitch happening on GCU tonight??  Just curious. Huh
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Lj_135293
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Re: New artist profile pic not showing...
Reply #1 - Nov 9th, 2010, 5:22am
 
Hi Laura,  It can often take a day or so for changes to stick once made.  Sometimes less but usually a day..   Smiley
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The Lj Maxx Greeting Card Store:
http://www.greetingcarduniverse.com/LjMaxx
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Laura_142481
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Re: New artist profile pic not showing...
Reply #2 - Nov 9th, 2010, 8:09am
 
Hi Lj!
 
Thanks for your reply. Glad to know there wasn't a glitch.
 
Best, Laura
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Miles_139130
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Re: New artist profile pic not showing...
Reply #3 - Nov 10th, 2010, 9:46am
 
Just want to be sure this was resolved once our servers refreshed!?
 
 
It can take up to 2 business days sometimes for changes to go into full effect.  
 
 
Thanks for your patience  
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Laura_142481
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Re: New artist profile pic not showing...
Reply #4 - Nov 10th, 2010, 11:21am
 
Hi Miles! Thanks for checking in on this. Yes, it took about a day for the photo to change and all seemed fine when suddenly the old photo was back when I logged in yesterday!! I checked my profile settings and there was the new photo (nothing was awry there), but the store showed the old one. It just couldn't let go of it (LOL)!! Today so far, it's good, but the day is still young here in Los Angeles. Grin I'm sure it will be fine...
 
 
Thanks again,
Laura
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Miles_139144
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Re: New artist profile pic not showing...
Reply #5 - Nov 16th, 2010, 9:06am
 
Laura,  
 
This is probably due to your internet browser attempting to save time and displaying you a CACHED version of your site.   This means that your local browser is actually storing your old webpage and sometimes returning that when you look for your store, to save time.
 
You will want to be sure and clear all of your stored information, cookies and cache memory.  This is usually done under Tools > Options (or internet options) from within your browser window.
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Laura_142481
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Re: New artist profile pic not showing...
Reply #6 - Nov 16th, 2010, 11:45am
 
Thank you, Miles. That makes total sense. I forgot about the potential of that being one of the reasons it could be happening. Everything is ok now since my original post.
Best, Laura
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