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Store Report Problems (Read 31304 times)
Valerie_148812
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Re: Store Report Problems
Reply #90 - May 1st, 2015, 10:53am
 
Quote from Valerie_148812 on Mar 9th, 2015, 12:04pm:
In my administrative settings, it says I have 91 approved cards, but I only have 90 in my store.  This isn't a huge problem right now, but may be down the road due to the new store limits that were put in Dec.  Thank you in advance for your help!

 
Did I put this in the wrong spot?  Thanks in advance!
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Stacia_208183
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Re: Store Report Problems
Reply #91 - May 7th, 2015, 3:11am
 
I may be misunderstanding your statement, but I believe your situation might occur due to having an approved card in your Private Gallery, or you might have had an approved card that you later decided (or accidentally) deleted from your regular store.
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Valerie_148812
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Re: Store Report Problems
Reply #92 - May 18th, 2015, 12:23pm
 
Ah, that makes sense.  Thanks for the reply, Stacia!
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Stacia_208183
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Re: Store Report Problems
Reply #93 - May 23rd, 2015, 6:26am
 
Smiley You're welcome!
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Cheryl_200935
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Re: Store Report Problems
Reply #94 - Mar 1st, 2017, 8:50am
 
I was cleaning out my store and one of my cards when I tried to remove it a little warning came up saying that this card has pending orders. I don't see any orders on my earning list.
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Tammy_131374
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Re: Store Report Problems
Reply #95 - Oct 10th, 2017, 6:26pm
 
I can't change the colors of my storefront. I have never had problems before. I am not sure why it is not working. I can select preset color schemes, but that is all.
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Doreen_137017
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Re: Store Report Problems
Reply #96 - Oct 10th, 2017, 8:03pm
 
Quote from Tammy_131374 on Oct 10th, 2017, 6:26pm:
I can't change the colors of my storefront. I have never had problems before. I am not sure why it is not working. I can select preset color schemes, but that is all.

 
I reported this problem when I noticed it too several months ago. It may be a glitch that has returned or it's still on the fix it list.
 
Thanks for mentioning it so I'm reminded to check my store again.  Smiley
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Tammy_131374
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Re: Store Report Problems
Reply #97 - Oct 11th, 2017, 6:09am
 
Quote from Doreen_137017 on Oct 10th, 2017, 8:03pm:
Quote from Tammy_131374 on Oct 10th, 2017, 6:26pm:
I can't change the colors of my storefront. I have never had problems before. I am not sure why it is not working. I can select preset color schemes, but that is all.


I reported this problem when I noticed it too several months ago. It may be a glitch that has returned or it's still on the fix it list.

Thanks for mentioning it so I'm reminded to check my store again.  Smiley

 
You are welcome Doreen! Hoping it will be resolved before the holidays!  
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Lisa_131794
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Re: Store Report Problems
Reply #98 - Oct 24th, 2017, 3:07am
 
I am looking at my store report and I see 2 new reviews and I click on card reviews and it opens for barely a  second and closes right away, so I can see / read anything.   Wondering if anyone else having this problem.   Appreciate any feedback regarding this issue.  Many thanks, Lisa Lorenz   My store link... http://www.greetingcarduniverse.com/LisaLorenz
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Janet_134086
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Re: Store Report Problems
Reply #99 - Nov 15th, 2017, 6:42pm
 
Hello, I am having a problem changing my store colors, hoping it's a glitch.  Smiley
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Doreen_137017
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Re: Store Report Problems
Reply #100 - Nov 15th, 2017, 7:34pm
 
Quote from Janet_134086 on Nov 15th, 2017, 6:42pm:
Hello, I am having a problem changing my store colors, hoping it's a glitch.  Smiley

 
Hi Janet,
 
It's not a glitch, it's been broken for quite some time now. I think the problem is that it was reported on this thread and is an issue which has nothing to do with store reports - so it was probably overlooked.
 
I created a thread for this store issue here: http://www.greetingcarduniverse.com/forum/yabb2/YaBB.pl?num=1510803148
 
Now the tech department will at least see it and it can get on the fix report. Smiley
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Janet_134086
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Re: Store Report Problems
Reply #101 - Nov 15th, 2017, 11:58pm
 
Thank you Doreen!  
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Janet_134086
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Re: Store Report Problems
Reply #102 - Jan 2nd, 2018, 7:03pm
 
Was not able to change my December Store colors, still unable to change STORE COLORS to match my new Valentine Banner. I'm apprehensive that customers will not go any further into my store thinking my main page is not appealing and professional as it could and should be.  
Anyone know what's going on?
Thank You.  
Janet Lee
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Doreen_137017
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Re: Store Report Problems
Reply #103 - Jan 2nd, 2018, 7:52pm
 
Quote from Janet_134086 on Jan 2nd, 2018, 7:03pm:
Was not able to change my December Store colors, still unable to change STORE COLORS to match my new Valentine Banner. I'm apprehensive that customers will not go any further into my store thinking my main page is not appealing and professional as it could and should be.
Anyone know what's going on?
Thank You.
Janet Lee

 
Janet, please bump the post which speaks to this subject glitch that I offered the link to above. Getting support to see this is the only way to get it fixed. Thanks!  
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judith_452718
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Re: Store Report Problems
Reply #104 - Sep 5th, 2018, 3:11am
 
I am pretty new to GCU and the interface was new to me.
 
I made a huge mistake on my store. After uploading approx 30+ designs-I noticed none were in my store-so I checked (on my entire store) and  embarrassedmisunderstood the  following checkbox and clicked on it:
"Make available in Private Gallery"
 
Now I am unable to make the sections public. I thought it meant for me to have the designs show up  in my store I needed to click on that-and I did.  Now after uploading ART for an entire day I cannot undo it!
 
Is there anyway you can undo it on your end? I don't think I could upload all of this again.
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