GCU Forum - Matt or gloss

Karen_131257

Senior Member
artist

Posts: 332

Matt or gloss
Sep 26^th, 2007, 8:03am

Hi
Would it be possible to offer customers the choice of matt or gloss paper when ordering, instead of artists having to choose and maybe choosing the opposite of what a buyer may want?
I have found with my photographic prints, when I offered them on matt people wanted gloss, when I offered gloss they wanted matt... now I offer either and make more sales because the customer has a choice.
Just a thought Roll Eyes

Thanks
Karen

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DENISE_132110 Gold Member artist Posts: 769	Re: Matt or gloss Reply #1 - Sep 26^th, 2007, 8:10am i would like this to be an option as well
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Cara_131386

Senior Member
artist

Posts: 428

Re: Matt or gloss
Reply #2 - Sep 26^th, 2007, 8:20am

Hi! I agree that for photographs, its probly best for the customer to decide if they want matte or glossy. However this presents a problem for art that is not photography. Because I can look at one of my designs and say "well that would be better as matte" or vice versa, but I'm not sure if the customer would know. I know because I am familiar with my design enough to make that call, with texture and what not. Most of mine I do glossy but some I click matte, it just depends on the art. Any other artists feel the same? Tough call.

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Liz_131570 Junior Member artist Posts: 70	Re: Matt or gloss Reply #3 - Sep 26^th, 2007, 4:06pm I definitely feel that the customer should make the choice. Otherwise, I will have to upload a copy of all my work in order to offer it in matte or glossy. I would rather not do that. I actually prefer the matte for my photography, but I would like the customers to have a choice.
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Cara_131386

Senior Member
artist

Posts: 428

Re: Matt or gloss
Reply #4 - Sep 27^th, 2007, 6:07am

It might be nice if at all of GCU stores the customer has the choice of matte or glossy with a spot for *this artist recommends a matte finish for this card* or *this artist recommends a glossy finish for this card* .. just an idea. I don't know if it can be done, just throwing it out there. At least that way the artist has some input of how his/her design should be printed out, for the best results. If the customer chooses to read the recommendation for glossy or matte, and decides to do it their own way, that would their choice, but at least it is there as a recommendation. Just throwing thoughts out there! Have a creative day everyone! kiss

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Mindy

GCU Administrator
Community Manager

Posts: 6537
Gender: female

Re: Matt or gloss
Reply #5 - Sep 27^th, 2007, 10:36am

Our intent was to give the artists, the ones with the vision and inspiration, the control to choose the finish that best compliments your card(s). I think in most cases you will be the best judge.

Although we have not had any complaints, agreed, some buyers do have a preference.

I will see if we can give the shopper the option to override your setting and choose their own finish when they purchase their card.

Thanks for your input,
Mindy

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Karen_131257

Senior Member
artist

Posts: 332

Re: Matt or gloss
Reply #6 - Sep 28^th, 2007, 1:59am

Hi Mindy
Thanks, it would be helpful.
Maybe the option for the artist to disable customer choice for matt or gloss finish, if she/he really wants to offer just the one choice, just as I can disable certain tshirt colours etc from being purchased from my gift shop, there are designs that simply won`t work in all choices and I can decide to enable or disable the customer to select!. I know it means more work but would help, thanks for all the hard work you guys do here to keep everything working smoothly...
Karen

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