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Updating keywords (Read 849 times)
Kathy_131728
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Posts: 610
Updating keywords
Sep 5th, 2007, 12:12pm
 
I was updating my keywords today and ran into a few problems.
1.  When I tried to edit the keywords, I noticed that one of my categories would disappear, so every time I changed keywords for an image I had to go back and reload one of the categories.  Do you know why a category would disappear?
2.  Lately, I have noticed that when I load keywords something happens to the keywords after they are loaded.  I will not load more than the maximum spaces allowed when initially setting up a card, but when I go back later to look at the card all of the keywords no longer fit.  I have noticed that additional spacing is appearing between words.  If I remove this spacing, I then have enough room to reload the initial keywords.  Do you know why this may be happening?
3.  I also noticed that when I tried to edit keywords, my selection of copyright color reverts back to the original black color.  Is there any way to have this stay at the color I originally selected for an image, unless I specifically try to change this color?
Thanks for any help you can provide in make the update of cards easier.
Kathy
www.greetingcarduniverse.com/KathyHenis
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Shaun_131054
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Posts: 2596
Re: Updating keywords
Reply #1 - Sep 5th, 2007, 5:33pm
 
Hi Kathy,
 
Thank you for bringing this to our attention.  Our technical team is looking into this  
issue.  
 
I'll post again with their findings and or changes to the process.  
 
Shaun
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William_131473
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Posts: 8
Re: Updating keywords
Reply #2 - Sep 12th, 2007, 6:48am
 
Hi Shaun,
 
Yesterday I looked at my last group of 5 cards that were approved last Friday and all the keywords were missing. I added keywords back yesterday and they are still there today but thought you may need to hear about this.
 
Thanks for all to do,
Ed @ Zachary Bear
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